Summary
Much of William Hill’s growth comes from sports clients also registering for poker. This means that there are a number of inexperienced players, making it a good site to start out on, but also a good site for the more experienced player to win on. It also means that William Hill is one of the most secure poker sites around. William Hill uses CryptoLogic software so it has a large shared player base, player numbers at peak times are around 2200-2400. As you would expect from an experienced company William Hill’s site is slicker than some of the other CryptoLogic sites. As well as poker school, there is a section with bios on the professionals of William Hill team and links to the William Hill sponsored Poker program Poker425 on Sky. William Hill is one of the few UK sites that is also open to players from the US.

Games
William Hill has a variety of games, featuring the popular Texas hold’em, Omaha Hi, Omaha Hi-Lo, and seven card stud. All the games feature fixed limit tables, with limits ranging from 50p - £200. As well as fixed limit games Texas hold’em also has the choice of no-limit and pot-limit, with both Omaha versions offering pot-limit games. William Hill also focuses strongly on the single and multi table tournaments that can be entered through the website. One thing that could be found to be a problem when playing is that there is no note taking facility.

Navigation
The site is fairly easy to navigate with clear headings and descriptions. The graphics for the table are clear and the lobby allows you to see at a glance the tables in play, including the type of game, the stakes, the number of players, wait time, the average pot, the flop % and hours in play. There are the usual FAQ’s to help introduce the site, with quick links to the casino, sports, games, and TV and radio.

Bonuses/Promotions
William Hill has a range of promotions and bonuses. William Hill rewards loyalty with their MPP (My Poker Points) scheme which are earned through raked hands; a raked hand being a hand that has taken at least $1/£1 as rake. A rake under $1/£1 and above 25c/25p will count as a quarter rake towards your bonus. As long as you have been dealt cards in the hand you do not have to have contributed to the pot in order for it to count towards your bonus. These points can then be used to buy into tournaments. William Hill has a proposition player program where players can be paid up to £20 an hour for up to 2 hours to play at tables that are either new or short-handed. There is a monthly bonus of £25/$40 on the completion of 5 hours real play, though this does not apply to some lower limit tables or tournaments. There is also a bad beat jackpot that increases daily.

Rake
Compared to other sites the rake at William Hill is quite high at 5% on every pot over £5/$5, up to a maximum of £3/$3. Games can be played in euros, dollars or sterling. However, as the rake does not change based on currency rates but instead is either, for example, $2 or£2, it may be best to play in dollars in high stake games to avoid paying a higher rake than is necessary.

Deposits/Withdrawals
Deposits can be made with most major credit cards, cheques, money orders or a variety of online transfer options. A pin is required to take cash out which should be sent out after the first deposit is made. The options for taking cash out are credit cards, wire transfer cheque and a limited variety of online transfer options.

Customer Service
There is also 24 hour customer support if needed, both by email and telephone.