Summary
Golden Palace a popular poker website, using Tribeca software, and managed by Golden Palace Casino, so it has a wide base of shared players. If you are new to on-line poker this website features the rules, hand rankings, and a glossary as well as a live floor manager, although there is no note taking option. There is however the option of setting up private games, creating a buddy list, and visiting the Golden Palace merchandise store where you can kit yourself out with everything you will ever need to play poker.

Games
Golden Palace has a limited variety of games, featuring the most popular, Texas Hold’em, and Omaha (including Hi and Hi/Lo), with seven card stud and Badugi recently added. All the games feature fixed limit tables, with limits ranging from 5/10c to $10/20, and up to $50/100 for approved players, with no limit tables for Texas Hold’em. There are also a number of tournaments that can be entered through the website including single, multi tables and Freerolls. The average number of players at peak times is between 2000-2650 at the tables and 8500-10000 in tournaments, making the tournaments at Golden Palace some of the most popular.

Navigation
The site is easy to navigate with clear headings and descriptions. The graphics for the table are bold, and the lobby allows you to see at a glance the tables in play, including the type of game, the stakes, the number of players, and the average pot, though the flop % is not shown.

Bonuses/Promotions
Golden Palace has a number of promotions and bonuses. There is their sign-up bonus which gives you a 25% bonus on your deposit up to a maximum of $100 (minimum deposit $50). In order to claim back the sign up bonus you must earn action points. Action points are distributed based on pot size, so the larger the pot the more points there are to distribute. Points are distributed on a % basis depending on how much money you contributed to the pot. You have 3 months to earn enough points for your bonus with 125 points being equal to $1, and all the points needed must be earned before the whole bonus can be released.
Golden Palace’s bonus system is due to be revised soon, so it is worth checking out the website, especially as they also have daily prize pools that are constantly changing.
There is also the leader board system, where the highest player each week receives free entry in to the next $100,000 tournament plus a rebuy which will be credited to their account. The top 54 are invited to play for a prize pool of $1000. The 3 highest players each month also receive entry in to the next $100,000 tournament plus a free rebuy, with the top 99 invited to play for a prize pool of $5000. The top 99 players of the year are then invited to play for one of three WSOP packages worth $13,000.

Rake
Rake is set at approx. 5% with a maximum of $3 which is the industry standard.

Deposits/Withdrawals
Deposits can be made with most major credit cards, NETeller, Firepay Citadel and Telebuy/900Pay. Withdrawals can be made by bank wire/draft, NETeller and Citadel.

Customer Service
There is also 24 hour customer support if needed, both by email, live chat and telephone (with freephone in the USA), as well as a FAQs page.